The following outlines the terms of service that apply when you shop with us on our CDBabe store. Please note that all references to chloédigital refer to chloedigital limited. We are company with a registered address of Oakdene, Burton Lane, Goffs Oak, Hertfordshire, EN7 6SE with a company number of 08380199. When you shop with us (or access our members plus services and apps, these terms apply (Our membership has separate terms which you will read and agree to when you sign up!). They are important for both of us as they set out what we expect from each other and provide you with some helpful information. References to “you” or “your” shall apply to you individually and “we” and “our” shall apply to chloédigital.
  1. Shopping with us

    To shop on our CDBabe Shop, you need to:

     

    • be at least 18 years old;
    • be authorised to use the credit or debit card or payment account you use (e.g. it is in your name or you have permission to use it).
  2. Placing an order

    When you place an order, you should receive an acknowledgement e-mail confirming receipt of your order. We only accept your order once payment has been approved and we have received payment. All orders are subject to confirmation of the order price. If there’s an issue with an order, we’ll get in touch with you asap.

    When making a purchase, you will need to follow instructions on the relevant checkout page. We use Stripe as our payment processor. By inputting your debit or credit card information, you agree to use of that information by Stripe for the purpose of processing your payment. We do not store your payment card details on our systems.

  3. Prices, Products and Services

    If we discover an error for any service or goods you have ordered, we will tell you ASAP and give you the option of re-confirming your order (at the correct price, product or services description) or cancelling it. If we can’t get in touch with you, we will treat the order as cancelled (and refund you if you have already paid). If you are buying any merchandise from us, delivery costs may also be charged. Such additional charges will be clearly shown during the checkout process.

    We reserve the right to change prices, products and services displayed on the CDBabe Shop at any time.

    Please note that members prices are only valid whilst you are in membership with a chloédigital subscription service. 

    All prices may be subject to VAT and any applicable VAT shall be shown on the final check out page.

    As part of the Services, chloédigital may suggest that you acquire, install and use certain third party software, services or products. chloédigital has no responsibility or liability for the terms of use or service, privacy policies, or any practices or agreements of any such third party. Third party software is licensed to you by the respective owners or licensees of the software. You must agree to the terms and conditions set forth by such owners or licensees before installing the software whether chloédigital assists you in the acquisition, installation, and/or use of third party software or services. chloédigital has no responsibility or rights to the third party software or make any representation or warranty regarding the third party software.

    During our provision of Services, you understand that chloédigital may redirect you to third party websites to acquire and use third party services and products, including plugins that are not under the control of chloédigital. Your use of any such third party provider is at your own risk and you acknowledge that chloédigital has no liability arising from your use of such. If you are referred to a third party for the use of its services by chloédigital, you understand that you have a separate legal relationship with that third party.

    chloédigital would like to disclose that there is a monetary relationship between certain services recommended within our shop and membership and the owner of that third party product or service (the “Affiliate” or collectively referred to as “Affiliates”). This clause is provided for the purpose of disclosing chloedigital’s financial relationship with Affiliates, advertisers, sponsors and other third parties that we work with when providing services. In the event that you decide to purchase a product or service recommended by your chloédigital representative, chloédigital may receive additional compensation from that purchase from the Affiliate. Despite the foregoing, chloédigital and our representatives provide our honest opinions and commercial experiences as they relate to the products and services that are recommended. Our Affiliates include or have included WP Engine and Fantasktic. The foregoing is not an exhaustive list and the parties are subject to change at any time. Should you have any questions, comments or concerns in relation to the above, please contact us at hello@chloedigital.com

  4. Returns and refunds

    All products and services purchased from the CDBabe Shop are non-refundable. If you have purchased our merchandise, you have 28 days to return an item from the date it is delivered (always obtain proof of postage). If it’s returned to us worn or in an unsuitable condition, we won’t be able to give you a refund. This does not affect your statutory rights.

  5. Promo Codes

    From time to time, we may give you Promo Codes that you can use to reduce the price of specified products or services. Each Promo Code has its own terms, which will be made clear at the time it’s issued to you (e.g. what products and when it can be used etc). You must enter the Promo Code  when you are checking out as it cannot be applied later. Codes may only be valid for certain items and the majority of codes will have an expiry date so check the details before you use it! If we think there is or has been misuse of a Promo Code in any way (e.g. selling it or sharing it with others), we may cancel your Promo Code.

  6. Your Information

    Our Privacy Policy sets out how we’ll use your information. You can read about that here.

  7. Bespoke Members+ Projects

    If you opt for a project on request, we will talk through what you want and agree on the particulars of the project.  Once this is finalised, we will provide you with a project proposal which will include all costs and time frames. These terms, together with the project proposal shall constitute the agreement between us. The provision of your confirmation to move forwards with the Members+ project provides us with confirmation that have read and accepted our terms.

    If as a member, you have purchased a Bespoke Members+ project and decide to leave the membership during the project,  you will be subject to project management fee.

    Acceptance

    chloédigital will provide you with an opportunity to review the appearance and content of the website during the design phase and once the overall website development project is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless you notify us otherwise within ten (10) days of the date the materials are made available to you.

     

    Promotional Credit

    If you purchase our website design services, chloédigital may include the statement “Powered by chloédigital” on the footer of your website with a clickable hyperlink to the chloédigital homepage. If after a period you wish to remove this you can.  You also agree that the site may be presented in chloédigital’s online portfolio.

    Post-Project Alterations

    chloédigital cannot accept responsibility for any alterations caused by a third party occurring to your website pages once installed. Such alterations include (but are not limited to) additions, modifications or deletions.

  8. Intellectual Property and Indemnity

    All chloédigital services may be used for lawful purposes only. You agree to indemnify and hold chloédigital harmless from any claims resulting from your use of our service that damages you or any other party.

    You retain the copyright to data, files and graphic logos provided by you, and grants chloédigital the rights to publish and use such material. You must obtain permission and rights to use any information or files that are copyrighted by a third party. You are responsible for granting chloédigital permission and rights for use of the same and agree to indemnify and hold harmless chloédigital from any and all claims resulting from your negligence or inability to obtain proper copyright permissions.

    You agree that chloédigital shall be the sole and exclusive owner of all right, title and interest in and to all ideas, inventions, works of authorship, work product, materials, and other deliverables: (a) Conceived, made, developed or worked on by chloédigital in the course of providing services; and (b) That chloédigital conceives, makes, develops or works on in the course of providing the services.

  9. Liability and Force Majeure

    The entire liability of chloédigital to you in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the services or products under these terms in respect of which the breach has arisen.

    chloédigital hereby excludes itself, its consultants, employees and or agents from all and any liability from: (a) Loss or damage caused by any inaccuracy and/or omission; and/or (b) Loss or damage caused by delay or error, whether the result of negligence or other cause. Nothing in these terms shall operate to exclude or limit any liability which cannot be excluded or limited under applicable law.

    chloédigital shall not be in breach of these terms or  liable for delay or failure in performing any of its obligations under this agreement if such delay or failure result from events or circumstances beyond its reasonable control.

  10. Third Party Rights and Severability

    Except as expressly provided for under these terms, a person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term therein.

    In the event any one or more of the provisions of these terms shall be held to be invalid, illegal or unenforceable, the remaining provisions shall be unimpaired and our agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties.

  11. Governing Law

    This Agreement shall be governed by English Law and each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).